Philip Hillman

Product Strategy & UX Leader

Building and directing high-performing design organizations for global giants like Google and Amazon.

I leverage AI to transform both how we design and what we design, driving operational efficiency and delivering commercial impact across FinTech, AdTech, and E-commerce.

Zurich, Switzerland

Major Brand Contributions

  • Google
  • Amazon
  • Barclays
  • Accenture
  • Tesco
  • Credit Suisse
  • Cognizant
  • NatWest

My Domain Experience

Delivering Bar-Raising Product Experiences Across Complex Global Sectors

  • Global E-commerce & Logistics — @ Amazon, Tesco
  • AdTech & Programmatic — @ Google, Amazon, Mediaocean
  • FinTech & Capital Markets — @ Credit Suisse, BBVA, NatWest, RBS
  • Marketing Intelligence (MarTech) — @ Coca-Cola, Mastercard, Red Bull
  • Enterprise Content & Collaboration (ECM) — @ Alfresco, Workshare
  • Human Capital Management (HCM) — @ Credit Suisse, Wolters Kluwer, NorthgateArinso

My Leadership Principles

Cultivating Cultures of Ownership, Trust, and Agility

  • Outcomes Over Outputs

    I foster a culture of end-to-end ownership where every designer is measured by commercial impact, not deliverable volume.

  • Aligned Autonomy

    Scale and velocity require trust. I define the strategic intent and empower the team to determine the "How."

  • Unified Execution

    I structure organizations where Design, Product, and Engineering operate as a single synchronized unit.

  • Operational Excellence

    I leverage Generative AI and DesignOps to automate routine production and standardize workflows.

My Core Competencies

The Strategic Levers Behind High-Velocity Product Execution

  • UX & Design Leadership
  • Product Strategy
  • Design Operations
  • Commercial Impact

Professional Experience

  • Google — UX Manager (Sep 2021 - Present, Zurich)
  • Credit Suisse — Head of UX Research & Design (Sep 2017 - Sep 2021, Zurich)
  • Tesco — UX Design Lead & Manager (Oct 2016 - Sep 2017, London)
  • Amazon — Senior UX Design Lead & Manager (Jan 2016 - Sep 2016, London)
  • Accenture — Product Manager (Feb 2015 - Dec 2015, London)

Prior experience (1999–2015) includes leadership and design roles at: RBS · Cognizant · Alfresco · Barclays · Mediaocean · Wolters Kluwer

My Insights

Thoughts on UX Leadership, Product Strategy, and Emerging Technology

View all articles on Medium

Leadership Mentorship & Advisory

I provide specialized coaching for designers and product managers looking to break into management or navigate the transition from IC to Leader. My sessions focus on career strategy, building influence, and the mindset shift required to move from designing features to leading teams.

  • • Breaking into management from IC roles
  • • Building strategic influence & executive presence
  • • Navigating organizational politics
  • • Developing your leadership identity
  • • Scaling yourself as a leader

Request a Session on ADPList

Affiliations & Credentials

My commitment to continuous learning is formally recognized by the world's leading educational organizations.

Let's Connect

I'm always open to discussing UX leadership opportunities, speaking engagements, or advisory roles.

Zurich, Switzerland